A while back I started writing a help desk script for online support. I got side-tracked in a major way and never got around to finishing it.

The idea is playing on my mind again. Does anyone have any comments?

Carsten (moyashi) was desperate for me to carry on with this idea. I had something really good going I guess so it would be a shame to waste all the work.

Is there a market for some decent help desk software, maybe with integrated payment processing for companies who charge for support, and also email integration?