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editing messages

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editing messages
Although no one at Gossamer seems to be supporting this forum, still thought I'd give one more try.

In the system I find I cannot edit messages apart from the time of the original creation.
I create a new message, select the template, make edits and then click update. But if I want to edit it further I cant. I click on the message, then click edit, but I need select a new template again, the original message doesnt display.

Can someone please tell me if this is a common issue and how can be fixed?